Sustainability Policy and Goals

Strategies and Frameworks In the implementation of “sustainability”
01.
Raise and promote
Raise awareness of the importance and promote organizational development for sustainability to all sectors to apply in their work processes, also drive business according to the policy framework that concerns economic society and environmental impacts.
02.
Good governance
Operate business with good governance. as well as good corporate governance of the Board of Directors to establish a code of conduct for employees, executives and the Board of Directors that is strictly upheld.
03.
Establish risk management
Establish risk management that will happen to the organization to cover all dimensions in terms of policies, operation process and other external factors. Also provide a prevention plan and preparation for the risk aspect.
04.
Management of stakeholders
Establish a system and process to promote cooperation between the company and all groups of stakeholders to create understanding and effectively meet the expectations of stakeholders, reduce negative impact as well as create valuable positive impacts throughout the business chain.
05.
Against corruption
Against corruption in all its forms, systematically problems management, set a strategy for protection, operation, remedial measures and guidelines for the prevention of recurrence effectively and concretely, as well as the disclosure of information with transparency and verifiability in order to build confidence and prevent damage to the company.
06.
Management of human resources
Encourage the management of human resources, which is the main department in driving efficient operations in line with the current social changes. In order to create value for the business, in terms of treatment, search and development, as well as welfare, safety and occupational health at work.
07.
Non-profit social activities
Encourage non-profit social activities, instill awareness and create responsibility in business operations that are beneficial to the surrounding society and contribute to a happy society.
08.
Maximum efficiency of resources
Operate the business by using resources for maximum efficiency, reducing negative impacts on the environment at the organizational regional and global level, support operations to reduce emissions that affect global warming and set goals to become a Net Zero organization, as well as pushing for the importance of environmental preservation among employees, customers, partners and other stakeholders of the organization.
09.
Develop ESG performance
Develop ESG performance to a global level for investment support and global competition. Including the disclosure of standard sustainability information accepted by various institutions of listed companies.
Business development plan for sustainability

To operate the business along with society and environment, the committees have launched the business development plans for the year 2017 - 2032 as follows

2017 - 2022
Foundation for Sustainability
  • Determine the direction of policies, strategies, practices.
  • Prepare a manual for all departments in the organization to practice.
  • Establishing a business driving structure for sustainability.
  • Resource preparation
2023 - 2027
Driving Sustainability
  • Responding to sustainability issues
  • Improve risk management
  • Encourage employees to work at their full potential
  • Utilize resources efficiently and reduce negative impacts.
  • Innovation development
2028 - 2032
Sustainable Development
  • Maintain operational standards
  • Increase operational efficiency
  • Increase the economic value
  • Integrate Business with Sustainability
2032
Aiming for a sustainable organization
  • Aiming for a sustainable organization with full efficiency
  • Creating added value together with stakeholders
  • Bringing back good quality of life to society

Sustainability and SDGs

In 2019, the Corporate Governance Committee together with the management team and working group for sustainable development who consists of representatives from various business units jointly assess, compile, and prioritise important issues to the business operations of the Company by considering the participation of all stakeholders, such as shareholders and creditors, customers, personnel, competitors, partners, communities and the environment. This covers issues that the industry and regulatory agencies pay attention to that lead to the goals of the United Nations (UN’s SDGs) to prioritise and find a way or strategy for operations in response to the Company’s sustainability goals appropriately.

High stakeholders interests
1.
Understanding of sustainable organizational development of
2.
personnel in the organization
3.
Good corporate governance
4.
Risk Management
5.
Meeting stakeholder expectations
6.
Anti-corruption
7.
Human resource management
8.
Promote social projects (CSR)
9.
Air pollution, greenhouse gas emissions
12.
Development of ESG performance to international level Provide funding sources
Medium stakeholders interests
10.
Employee Satisfaction
11.
Customer Satisfaction
15.
Development of financial products
16.
Disclosure
17.
Human Rights
18.
Occupational health
Low stakeholders interests
13.
Use resources efficiently
14.
Training to provide knowledge to employees
Sustainability Issues

Stakeholders :

employees/ executives board of directors/ committees

Details :

sustainable organization development.

Impacts :

The operations in the organization are going in the same direction.

Stakeholders :

employees/ executives board of directors/ committees

Details :

corporate governance process

Impacts :

Competitive ability and adaptation under the changing factors.

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ business competitors/ community and society

Details :

risk management process.

Impacts :

Helps the organization to achieve its goals, including reducing obstacles in work.

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ business competitors/ community and society/ regulatory body

Details :

Stakeholders Management

Impacts :

Able to define business-related issues

Acknowledge the impact that the company has on stakeholders.

Stakeholders :

employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ regulatory body

Details :

anti-corruption

Impacts :

operate business with transparency and fairness to build investor confidence.

Stakeholders :

employees/ executives board of directors/ committees

Details :

Human Resource Management

Impacts :

able to conduct business efficiently

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ business competitors/ community and society/ regulatory body

Details :

social operations / CSR

Impacts :

Create shared values with society

Enhance the quality of life for the community

Stakeholders :

community and society

Details :

environmental operations

Impacts :

reduce carbon emissions into the atmosphere

Stakeholders :

employees/ executives board of directors/ committees/ shareholders/ investors/ business partners

Details :

Policy and strategic framework for operations

Impacts :

Develop operational processes towards the sustainability

Stakeholders :

employees/ executives board of directors/ committees

Details :

MTC Employees Satisfaction

Impacts :

Improve compensation, welfare, as well as the environment and safety of employees appropriately.

Stakeholders :

customers

Details :

MTC customers Satisfaction

Impacts :

Improve operational processes and products that meet customer needs.

Stakeholders :

employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/regulatory body

Details :

Policies and Guidelines on Stakeholders

Impacts :

Reduce the risk of liquidity shortages.

Stakeholders :

employees/ executives board of directors/ committees/ business partners/ community and society

Details :

Effective resource management policy

Impacts :

Utilize resources wisely.

Stakeholders :

employees/ executives board of directors/ committees

Details :

employees training and development

Impacts :

Increase the potential of personnel within the organization

Raise the potential of business competition

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ business competitors/ regulatory body

Details :

Business innovations for society and the environment

Impacts :

drive business towards growth Including building the ability to compete.

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ business competitors/ regulatory body

Details :

public disclosure

Impacts :

Operate business with transparency and fairness to build investor confidence.

Stakeholders :

customers/ employees/ executives board of directors/ committees/ shareholders/ investors/ creditors/business partners/ business competitors/ community and society

Details :

Implementation of human rights in the organization

Impacts :

Reduce conflicts that may have a continuing impact on business operations.

Stakeholders :

employees/ executives board of directors/ committees

Details :

raise an awareness of safety in work

Impacts :

Safety in work throughout the process of operation.

Information Security Committee Structure